Cruise Services

The Port of Southampton is the home of the UK cruise industry and the leading cruise turnaround port in Europe. Solent Stevedores works in partnership with port owners, ABP and the Cruise Industry, and has an excellent reputation for the high level of service we provide to Cruise Lines and their guests.

Every year, our team in Southampton greets over 1.9 million guests, loads 2.8 million items of luggage and handles 120,000 tonnes of ship’s provisions across 400 turnaround calls - almost a 100% increase in business since 2010.

1.9 million

2.8 million

120,000 tonnes

At Marina Bay in Singapore, a key Asian cruise hub, Solent Stevedores handles a further 250 turnaround calls annually - the combined total of which makes us a global leader in the provision of stevedoring services to the cruise industry.

Our full time cruise department and experienced management team are dedicated to providing the highest levels of customer service to cruise lines and their guests, including mooring operations, baggage handling, stores handling, mobility assistance and porterage services. A fleet of over 50 state-of-the-art machines and other specialist equipment, fabricated in-house, ensures these services are achieved seamlessly.

The Solent Stevedores team understands the importance of providing an outstanding service in a safe environment. The company consistently strives to improve the service offered to customers through innovation, investment, feedback, and through measuring performance. As well as a highly trained and experienced workforce, Solent Stevedores is accredited to ISO9001 and ISO14001 Quality and Environmental standards.


Services

Baggage Handling

Porterage and Baggage Handling services for cruise ships at the Port of Southampton

Stores Handling

Stores Handling including foodstuffs, technical and engineering.

Support Services

Cruise Vessel Support services for ships including Mooring Services and Crew Training for "on board" handling equipment.


A global leader in the provision of stevedoring services to the cruise industry.

Each year, Solent Stevedores provides baggage handling, portering, provisioning and mooring services to more than 400 cruise ship turnaround calls at the Port of Southampton.

We provide a wide range of supporting services to operators including P&O Cruises, Princess Cruises, Norwegian Cruise Line, Saga Cruises and Fred Olsen Cruise Lines.

View customers »

10 Hours In Port

An average ship arrives in Port at 06.30hrs with 3,000 disembarking passengers and 1,200 crew. Solent Stevedores will unload 4500 suitcases and reload the ship’s stores and passenger luggage for the next trip.

10hrs later, at 16.30hrs the cruise ship, passengers and crew leave the port fully stocked for the onward journey, including:

170,000

97 tonnes

4500

37,000

PORT OF SOUTHAMPTON

Europe's No.1 turnaround port has 4 dedicated Cruise Teminals.

Key Management and staff with extensive experience ensure a high level of service always.

Mayflower Cruise Terminal

Berth 106

Quayside length: 350m
Quayside water depth: 11.7m
SO15 1HJ - view map »

City Cruise Terminal

Berth 101

Quayside length: 370m
Quayside water depth: 10.2m
SO15 1BS - view map »

Ocean Terminal

Berth 46

Quayside length: 480m
Quayside water depth: 10.2m
SO14 3QN - view map »

QE II Cruise Terminal

Berth 38

Quayside length: 508m
Quayside water depth: 10.5m
SO14 3GG - view map »

SINGAPORE

Following the acquisition of Nam Seng Cargo in 2018, Solent Stevedores provides Cruise turnaround and support services at both the Marina Bay Cruise Centre, and Singapore Cruise.

Find out more »

Marina Bay Cruise Centre

Marina South Pier MRT station, Singapore

The Marina Bay terminal, opened in 2012 is located at Marina South and has deep waters, a large turning basin and no height restrictions.

Quayside length: 360m
Quayside water depth: 11.5m
view map »

Singapore Cruise

International Passenger Terminal

The International Passenger Terminal at Singapore Cruise was originally built in 1991 and upgraded in 1998 by the Port of Singapore Authority. It serves small to medium sized cruise liners.

Quayside length: 310m / 270m
Quayside water depth: 12m
Height limit: 52m
view map »

Our Cruise Customers

Our Cruise Services customers includes;

aida cruises
cunard
fred olsen cruises
holland america line
msc cruises
norwegian cruise line
oceania cruises
p and o cruises
princess cruises
regent seven seas cruises
saga cruises
seabourn

Our Partners

Solent Stevedores is a member of Cruise Britain and Cruise Europe, networks of cruise ports, operators and service providers.

cruise britain partner

Cruise Britain

Cruise Britain is a business to business network of cruise ports, destinations and service providers that exists to promote Britain as a cruise destination.

Visit: cruisebritain.org »

cruise europe partner

Cruise Europe

Cruise Europe is the original business to business network of cruise ports and destinations in Northern & Atlantic Europe.

Visit: cruiseeurope.com »

Feedback


Media

Record year underway for Solent Stevedores as contract extended with MSC Cruises until 2019


April 2018

It's been a busy start to the year for the Cruise Team at Solent Stevedores. Gearing up for a record 450 cruise calls in 2018, we are delighted to announce that we have been confirmed to supply in-port stevedoring and turnaround services to MSC Cruises until 2019.

Read more »

Contact

For more information about our Cruise Vessel Support services, please get in touch.

Ray Facey
Commercial Manager

+44 (0)2380 725790
Email us

Get In Touch
+44 (0)2380 725790